Mercedes-Benz dealer

Very rude service from PARVI the sales girl… she has no manners arrogant and condescending…Also this dealership is very expensive as well…!!Will never return with any of my cars… I now get my vehicles serviced by MB Star in Balcatta where they are polite professional honest and well priced…

My Audi Q3 have been serviced by this amazing small team for the past 7 years. Their specialised knowledge, good price and honesty in deliver the best customer service makes them unique and for that reason, they now service not only my car, but another 3 from the rest of my family, all different European brands. Great professionals, that deliver consistent good job.

These guys had our Audi A4 Cabriolet for approximately 3 weeks in which time they gave us details of issues with the car, these issues changed from week to week to me it seemed as though they didn't have a clue as to what was going on with the car, instead saying that the previous owners have done some poor work on it.They claimed to have fixed the Oil leak and that the engine warning light has also been cured (new sensor fitted), and that it will run Rough when cold and will come good once its warm???, checked this morning its leaking oil badly and guess what the Engine light is back on, this is my Daughters car and she has paid them well over $1300 for so called repairs, please be aware of this bunch of so called german Auto Masters, they haven't got a clue!!!!, more like German Rip Off Masters!!!!, a very disappointed Customer .

Total waste of time and money these place knows nothing about fixing problems just take your money car still broken $2.500 later all they did was sell exp oil n filters cant wait to go to court

Amazing service. My family has been their customer for long time but it was my first time personally buying a car from them. Their service for pre used vehicle sale really left all the other pre used dealerships in shadow. Definitely, i will be going back to buy more brand new and pre used vehicles from them. Ps. when you are there to purchase pre used vehicle ask for George, he is very helpful, and doing all he can to make sure you leave there with zero doubts in your head.

Top quality service and good pricing, out of 3 quotes including 2 well known non dealer repair shops they were less than half the cost.Don't be fooled buy others offering cheaper services then trying to money grab on repairs and parts. I wouldn't go anywhere else now, immaculate workshop, great service and trustworthy.Seriously if you have a Mercedes take it to these guys!

Maybe a bad day, but not the best experience when asking about a CLA Model service pricing.

I will never ever going here . I had an appointment in Mercedes. There were 4 girls on reception desk non of whom acknowledged, they just looked like models with a lot of makeups with no sense of customer service they kept talking with each other . It was so rude .

Dealing with Jan at Mercedes Benz Mandurah was a fantastic experience. His professionalism, honesty and kindness was really appreciated. My experience from purchasing my new car to picking it up was an absolute joy. I would highly recommend Jan and Mercedes Benz Mandurah to anyone wanting to buy a new or used car. Thank you Jan

Have been taking my car for service and repair to them for the past 5 years. The satisfaction of service for my recent visit has been quite opposite of the past (very positive changed to very negative). Prior to the last service, they were excellent in communication and quality of repair. Not this time. My car was with them for over a week and they failed to provide a quote and explanation of what needs to be done. In spite of numerous phone calls and follow ups, two days late in returning as scheduled and spending $5K on my X6, it is still quite faulty, noisy and unreliable. I believe all of this is because their front customer service and service manager (Sutsu) left the business and perhaps their experienced mechanics too, they are short on the customer service front and mechanics who know what they are doing. For some unknown reason they have broken part of my dashboard and never told me about it. Such a shame, they are busy opening another branch north of the river (I'm told).